Airline Pet Policies
Service Animal Registration
You will create a password and account designation upon completing ADAServiceAnimals.org Service’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify ADAServiceAnimals.org of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ADAServiceAnimals.org cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 5.
Flying with Service Animal
While the ADA has created guidelines that protect the rights of people and service animals, these rules exclusively apply when you are on the ground. In the air, laws are governed by the Air Carrier Access Act (ACAA). The ACAA’s laws are straightforward and safeguard the interests of those with service animals. According to these regulations, service animals must be allowed onboard any aircraft free of charge and space must be made for any essential gear such as food, water, dog crates, or other crucial medical equipment. However, service animals are not permitted to block the aisle, sit in the seat, or be in the emergency exit row, as it could compromise the safety of other passengers.
Airlines are permitted to make you fill out a form created by the Department of Transportation before taking a service animal on a flight. In these forms, the airlines may inquire about your dog’s training. You will be required to acknowledge that you understand that the airline can refuse transportation to you and your pet if the dog is aggressive or unruly.
Lastly, keep in mind that these regulations apply exclusively to the United States. If you are traveling outside of the country, check local laws.
We recommend ensuring smooth travel with your service dog by calling the airline as soon as your flight is booked. Each airline has a specific pet policy, and while service animals are not “pets”, airlines require adequate notice to make preparations for your flight to go as smoothly as possible. Depending on the size of your service dog, you may need to board early or request extra legroom to accommodate them.